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Roombanker User Manual


Last update: Aug 13th, 2024.


Revision History

Rev.DateUpdate Description
1.02024-01-241. New version release
1.0.12024-03-181. Bug fixed
1.0.22024-05-14New function:
1. Daylight Saving Time function
2. SIM Card PIN Code unlock function
3. Temperature and humidity sensor Fahrenheit and Celsius switching function
4. German language supported
Optimization:
1. PIR Sensor, Siren function optimized
2. Bug fixed
1.1.02024-08-13New function:
1. Added DC 09 protocol alarm reporting.
2. Added relay pulse control mode.
3. Added Wi-Fi network modification capability.
4. Added hub IP address display.
5. Added "Hardware Version" to the device's basic information page.
6. Added hub fault status and fault list viewing.
7. Added status light for outdoor siren operation.
8. Added RBF smoke detector.
9. Added keypad unlock feature.
10. Added video guide for batch adding peripherals.
Optimization:
1. Optimized issue where peripherals appeared online after going offline.
2. Optimized peripheral alarm icons to differentiate between tamper, intrusion, water leak, emergency, smoke, fire, and medical alarms.

Overview

Purpose of the Manual

The main purpose of the manual contains 3 parts:

● To introduce the features and specifications of Roombanker Security Product System

● To introduce how to register, configure and operate the devices from RB Link APP

● To introduce the installation and function test method of the whole system

Scope of the Manual

All the functions described in the manual are based on the products and version showing in the form below. You may find some functions cannot be achieved if your devices are not the latest version, please check your devices version and update to the latest from APP if so.

Device name and latest available version

DeviceVersionSpecQSGDeviceVersionSpecQSG
Home Security Hub (Pico)v1.0.0ViewViewPIR Sensorv1.0.0ViewView
Home Security Hub (Station)v1.0.0ViewViewPanic Buttonv1.0.0ViewView
Keypadv1.0.0ViewViewDoor Magnetic Sensorv1.0.0ViewView
Relayv1.0.0ViewViewWater Leak Detectorv1.0.0ViewView
Wall Switchv1.0.0ViewViewTemperature Humidity Monitorv1.0.0ViewView
Indoor Sirenv1.0.0ViewViewSmoke Detectorv1.0.0ViewView
Outdoor Sirenv1.0.0ViewViewRB Link (App)v1.0.0//
Keyfobv0.0.8ViewView
Smart Plug (US)v1.0.0ViewView
Smart Plug (EU)v1.0.0ViewView
Smart Plug (UK)v1.0.0ViewView

Symbol Conventions

SymbolDescription
DangerDangerIndicates a hazardous situation which, if not avoided, will or could result in death or serious injury.
cautionCautionIndicates a hazardous situation which, if not avoided, will or could result in equipment damage or performance degradation.
noteNoteProvides additional information to emphasize or supplement important points of the main text.


Charter 1. System Introduction

1.1 Overview of the System

Product Positioning:

Roombanker focus on the smart security solutions centered around wireless intrusion alarm system, and extended business to a multitude of applications such as Energy Management, Environmental Safety, Home Automation, Asset Tracking and Health Monitoring. All of these applications can be conveniently managed via a one-stop mobile app.


Application Scenario:

Roombanker offers security solutions to Residential and SMB users, such as Apartment, House & Villa, Small Shop, Office Building, Motel, and more.


System Topology:

It has four parts to consist of the whole system, which are Peripherals, Hub, Roombanker Cloud, RB Link APP.

Working Principle:

The Home Security Hub is the brain of the whole system, it communicates with peripherals via RBF / Bluetooth / Zigbee wireless protocol.

Once an alarm occurred, Hub reports the alarm to cloud via LAN / Wi-Fi / 4G, activates the sirens within 0.5 seconds, and notifies the users via APP. Meanwhile, if the users operate the system, such as disarm, Hub will turn siren off and disarm all sensors.


noteNote

RBF is a self-developed encrypted wireless protocol by Roombanker, aim to enhance the communication between devices, the transmission range is up to 3,500m in open area. It contains advanced technologies design, such as TDMA, Frequency Hopping, Power Adjustment, Multi-Band Transmission with Low Power, to guarantee a stable, secure, highly efficient wireless communication.


1.2 System Key Features

● Ultra-long range, reliable transmission

● Reliable alarm protection, day and night

● Multi-mode arming/disarming

● Instant alarm and real-time notification

● Manage smart devices with just one APP

● Esay installation & Easy DIY


1.3 Spec of Hub

Home security Hub has two different models, called Station and Pico, below form describes the brief comparison between two models.

SpecificationsHome Hub (Pico)Home Hub (Station)
Transmission TechnologyRBFRBF/Zigbee 3.0/BLE 5.2
Transmission MethodTwo-way wireless (RBF)
Transmission Frequency868/915MHz (RBF)
Transmission SecurityAES128 Encryption (RBF)
Peripherals ConnectedUp to 64Up to 128
Users1 Super Admin+4 Admin+32 App Users+32 Local Users
Cellular/1 SIM (4G)
Wi-Fi2.4G,802.11 b/g/n
Ethernet1 x RJ45, 10/100Mbps
Firmware UpgradeOTA via APP
Power SupplyType-C, 5VDC 2A
Battery/2500mAh 18650 battery
Backup time/Up to 8h power backup
Weight260g320g
Operation Temperature-10°C ~ +45°C
Dimension (WxHxD)150mm x 150mm x 37mm


Charter 2. Start Up Hub

2.1 App Installation

  1. Scan the QR code below or search "RB Link" in Google Play or App Store to download and install the App.

  2. Register and log in to your account (with email) by following the instructions in the app.

    noteNote : as of now, e-mail is the only supported method for account registration


2.2 Add Home Security Hub

  1. Insert the charging cable into the home security hub and turn on the power switch. Wait a moment until the center indicator starts flashing green continuously.

noteNote :

  • The Home Security Hub Pico does not have an on/off switch, so it starts automatically when powered on
  • If the green indicator does not begin to flash within two minutes, please press and hold the "Cloud" button on the top of Home Security Hub for 5 seconds until the indicator begins flashing.
  1. Go to the home page and then click "+" to add the home security hub by scanning the QR codes on device or on the packaging.

  2. You can connect the device to the Internet in the following ways:

    • Wi-Fi:

      Connect Wi-Fi by following the instructions in the App.


    • Ethernet or Cellular Network:

      Connect to the Internet by plugging in a network cable or inserting a SIM card.When the network connection is functioning properly, the hub can automatically connect to the cloud platform without any additional user intervention.

noteNote : It recommended to apply all the three network methods when using the system, to work against network failure

The Cloud Indicator turns blue when the connection is successful.

  1. The Home Security Hub is added successfully , you can rename the device.

2.3 Home Page Display

  1. Add the hub by scanning the QR code.
  2. Click to enter the management page of the hub.
  3. Quick Arming / Disarming.
  4. Custom scenes display area.
  5. Peripherals display area.

2.4 Hub Status Introduction

2.4.1 Hub icons

Icons display some of the Hub status.

IconValue
Wi-FiThe icon indicates that the hub is currently connected to the cloud server via Wi-Fi.
EthernetThe icon indicates that the hub is currently connected to the cloud server via Ethernet.
4GThe icon indicates that the hub is currently connected to the cloud server via Cellular Network.
This icon indicates an issue with the system or peripherals. Tap for details.
Battery LevelLithium Battery Level
roomRoom management.
For more information, please turn to Charter 3. Room Management.

noteNote : When multiple networking methods are available at the same time, the priority is as follows: Ethernet > Wi-Fi > Cellular Network. It will only show the icon of the networking method that is currently in use.

2.4.2 Hub status

Hub states can be viewed in the RB Link (App).

ParameterMeaning
Associated sceneThe number of scenes associated with Hub
Power SupplyThe current status of the hub's power supply
Connected - the hub is connected to power supply
Disconnected - no power supply is available
EthernetInternet connection status of the hub via Ethernet:
Connected - The hub can connect to the cloud via Ethernet
Disconnected - The hub cannot connect to cloud via Ethernet
Wi-FiInternet connection status of the hub via Wi-Fi,tap here to access Wi-Fi settings.:
Wi-Fi- The hub can connect to cloud via Wi-Fi
Wifi lost- The hub cannot connect to cloud via Wi-Fi
Mobile NetworkThe hub connection status to the mobile Internet:
Connected - The hub can connect to the cloud via Cellular Network.
Disconnected - The hub cannot connect to cloud via Cellular Network
Battery StatusBattery level of the device
Lid StatusStatus of the tamper that responds to hub dismantling:
Normal - The hub is installed on the back panel
Triggered - The hub is removed from back panel
Wireless Noise Level (dBm)The surrounding environment will affect the noise level of hub. lt is recommended that you install an environment where the noise level is in the range of -128 ~ -95 dBm.

2.5 Hub Setting

You can click "Setting" on the top right corner of the hub to configure parameters.

2.5.1 Basic Information

ParameterMeaning
Device nameClick on the device name and enter the a nickname if it's in need.
Device modelDisplay the device model.
IP AddressDisplay the IP address of the device.
MAC AddressDisplay the MAC address of the device.
Serial NumberDisplay the serial number of the device.
Version NumberThe current firmware version of the device is displayed here. If a new version is available, you can simply click to upgrade via OTA.

2.5.2 User Management

Please turn to Charter 5. User Management for more details about user management.

2.5.3 System

  • Time Zone

    Click ">" and then select your time zone, then the time will be updated automatically.

  • DST

    Click"DST", you can enable or disable Daylight Saving Time, set start and end times, and save the settings, the time will update accordingly.

  • Wi-Fi

Tap to reconfigure Wi-Fi.

  • Device Language

After Setting the language, SMS will be displayed in this language.

  • Cellular Network

    • Username, Password and APN - After inserting the SIM card, the Hub automatically obtains the necessary information and connects to the network. If you are unable to connect, please contact your telecom operator to obtain these information and perform manual configuration.

    • SIM PIN - If the system prompts that the SIM PIN is not configured, enter the SIM PIN to use the SIM card. If your SIM card is locked, please try to contact your telecom operator to unlock it.

    • Used Data (This month) - Show current data usage.

    • Monthly data allowance - You can set a data usage limit here, and the App will send a notification when that limit is exceeded.

noteNote : The calculation standard for device data usage might different from telecom operators. Please refer to the actual bill for accurate data usage.

  • Fault Check

    You can configure fault detection rules. After you enable it, the Hub performs periodic detection and uploads relevant information according to the configured rules.

ParameterMeaning
Battery LossMonitors battery connection status to ensure it's functioning normally.
Open - Monitoring function is active
Close - Monitoring function is disabled
Low BatteryMonitors low battery levels (below 20%)
Open - Monitoring function is active
Close - Monitoring function is disabled
Ethernet LostMonitors ethernet connectivity, and sends an alert to the APP if an ethernet outage lasts longer than a predefined threshold.
Wi-Fi LostMonitors Wi-Fi connectivity, and sends an alert to the APP if Wi-Fi outage lasts longer than a predefined threshold.
Cellular Network LostMonitors Cellular Network connectivity, and sends an alert to the APP if Cellular Network outage lasts longer than a predefined threshold.
External Power LostMonitors external power supply connection status
Open - Monitoring function is active
Close - Monitoring function is disabled
  • 24H Lid Detection

    This feature is enabled by default, detecting hub tampering and triggering an alarm if disassembly is detected. It can be used in both armed and disarmed states.

2.5.4 Communication

  • Hub offline timeout

During this period, if your Hub is frequently online and offline, you will not receive any offline notifications. Due to delay or status synchronization, the delay time may be different.

  • Alarm Receiving Center

Once you subscribe to the Alarm Receiving Center (ARC) service, your installer or the ARC will provide you with the necessary information, as shown in the image. After entering and saving this information, your ARC service will be activated. Any alarm triggered in your home will be immediately reported to the ARC.

ParameterMeaning
Protocol TypeSIA or CID
Main AddressPrimary IP Address & Port: (Required)
Backup AddressSecondary IP Address & Port: (Optional)
Transmission ModeTCP or UDP
Ping IntervalHeartbeat Interval: (Optional, configurable if enabled)
Account NumberAssigned by ARC
EncryptionAES-128, AES-192, or AES-256 with corresponding key(Optional)

2.5.5 Maintenance

  • Walk Test

    Enable walk test, you can trigger the corresponding sensors individually in order to check if they are installed and configured correctly. When this function is enabled, only the indicators in sensors will flash red instead of pushing alarm notification. and you can also see the corresponding status changes from Not Triggered to Triggered if the sensor detects an alarm event.

noteNote : The walk test can only last for 20 minutes and then turn off automatically.

  • Firmware Upgrade

    The current firmware version of the device is displayed here. If a new version is available, you can simply click to upgrade.

  • Device Reset

    • Restart Hub - Click Restart button to restart the hub without changing any settings.
    • Factory Default - Click Restore button to reset all settings to their factory defaults.
    • Reset Network - Click Default button to reset the network settings while preserving detectors and peripherals.
  • SSH

    When SSH is enabled, our technical support staff can help you troubleshoot issues with your device remotely. SSH is disabled by default and can only be enabled by you and other Admin users.

2.5.6 User Guide

You can click to view the Quick Start Guide document of the Hub (Pico / Station).



Charter 3. Room Management

Definition of Room: the area where the peripheral is installed in house.

Function of Room: allow each peripheral to be assigned to just one room. Admins can assign management permissions to different users on different rooms.

noteNote : The above recommendations are for reference only and may vary depending on the specific layout and type of home. Adjustments to the room division and hub or peripherals placement may be necessary to suit your specific needs.

3.1 Create a room

Click "room" on the management page of Hub to view your rooms.

Click Create a New Room to add a new room, you can fill in the room name by yourself or choose one of the recommended name generated by app.

noteNote : One hub can support up to 64 rooms.

3.2 Rename a room

Click a room whose name you want to modify, then you can edit its name by yourself.

3.3 Delete a room

Deleting a room is a snap. Just swipe left on the room in the list and click Delete.

noteNote : Make sure to remove any devices from the room before deleting it.

3.4 View Peripherals in a specific room

In the Hub management page, click on a specific room to view all the associated peripherals.



Charter 4. Peripheral Setting

4.1. Adding peripherals

Home Security System supports 2 types of wireless peripheral adding:

By QR Code: adding peripherals one by one.

By Enrollment Mode: adding multiple peripherals in bulk.

Option 1: Adding via QR Code

This is a way to add your wireless peripherals (RBF) one by one by scanning device QR Code. And QR Code can be found on device or device package. Please refer to the following guide to add your peripheral via QR Code.


  1. Open RB Link App. Click name of your hub to turn to the "Main Page" of your hub.
  2. Click + icon on the top right corner, and then click Scan to open your phone's camera to scan device QR Code.
  3. When QR Code is scanned, App will turn to Device Adding Guide page, you can follow the guide to operate your device and click Next to wait for adding.
  4. When your device is added, please assign a room for this device and edit the device name.
  5. Click Done to finish adding.

After all above steps, your device will show up on the product list of the assigned room or on the product list of Smart Home.

noteNote:

  • Only the RBF peripherals (with "RBF green (1)" printed on their packages) support to be added via QR Code, while Bluetooth and Zigbee peripherals doesn't work.
  • Since wall switch needs to connect to mains power (110V~ / 220V~) as a power supply, it is recommended to use "Adding via Scan QR Code" before cable connection.

Option 2: Adding via Enrollment Mode

To batch add devices, tap "Add Peripheral" on the home page, follow the video instructions to put your devices into enrollment mode, and they will be automatically added to the App.

noteNote :

  • All the rest devices except Wall Switch are recommended to use "Adding via Enrollment Mode".
  • Keyfob needs to be assigned to a user after enrolled.
  • Keypad needs to be set which rooms can be controlled after enrolled.

4.2 Peripheral Icons

IconMeaning
SignalDevice signal strength between the wireless peripherals and hub.
BatteryDevice battery status. Red means low battery
alarmAlarm triggered, including device alarm and tamper alarm.
motionPIR Motion alarm triggered.
*for PIR Sensor only.
water leakWater Leak alarm triggered.
*for Water Leak Detector only.
smokeSmoke alarm triggered.
*for Smoke Detector only.
chargingSolar Panel is charging the battery.
*for Outdoor Siren only

4.3 PIR Sensor

*You can click Spec and QSG to check more information about PIR sensors.

4.3.1 Appearance

AppearanceDescription
LED IndicatorRed / Green / Orange
*Used to indicate alarm status, signal strength status, and Find Me status.
Register ButtonPress and hold for 5s to add the PIR to the Hub.
*Register Button is only used for re-adding or connecting the peripheral to another hub.
PIR LensFresnel lens
*Used to detect motion within the detection range.
Case LockRotate to lock / unlock the PIR case.

4.3.2 State

ParameterValueMeaning
Associated scene0 ~ 64Shows the number of custom scenes associated with this PIR. You can also click to view and configure the scenes.
*Please turn to Charter 6. Scene Management for more details.
Arm StatusArm / DisarmShows the arm status of the PIR. When it’s armed, the PIR could detect motion events and then report alarm to Hub immediately.
*The PIR will enter sleep mode for energy-saving.
Alarm StatusNormal / AlarmShows whether the PIR is triggered.
*Alarm will only be triggered when PIR is armed.
Lid StatusNormal / TriggeredShows whether the lid of PIR is open or not.
Signal Strengthsignal blueShows the signal strength between the PIR and the hub.
Connection StatusOnline / OfflineShows the connection status between the PIR and the Hub.
*The PIR will not be functional if the status is offline.
Battery Statusbattery greenShows the battery level of PIR.
*If the battery level is low, the icon will turn red and you’ll receiver a malfunction notification in App.

4.3.3 Setting

Click "Setting" on the top right corner and turn to “Setting”.

ParameterValueMeaning
Basic Information/Check the basic information of this device, including MAC Address, Serial Number, etc.
And you can also edit the device name here by yourself.
Add Roomimage-20231221233352230You can select one of the rooms created before and then link the PIR to.
*When linked to a specific room, the PIR will be displayed on the product list of the room, and the PIR could begin for detecting when the room is armed.
Find MePIR find meA function that used to find your PIR among numerous devices. When you enable this function, the indicator in PIR will flash green to help you find the target device quickly.
Signal Strength Testimage-20231221233412208A function that used to check the signal strength between PIR and hub at the tested place, which is designed to help you choose the right place for installation. When you enable this function, you can check the signal strength by watching the indicator in PIR and the feedback in app.
Installation TestPIR TestA function that used to test whether the PIR is installed properly. When you enable this function, you can walk in the room to test if the PIR can detect and trigger an alarm properly. The indicator will flash red when it detects successfully.
Disable DeviceON / OFFIf this button is ON, the alarm and malfunctions generated by this PIR will no longer be uploaded to the Hub and App.
*It is recommended that you disable the device only if it’s defective. Before turning on this function, please ensure that you are aware of the situation to avoid possible personal injury or property damage that may result from the device not detecting and triggering an alarm.
Display On HomepageON / OFWhen enabled, the PIR will show up on homepage so that you can operate quickly.
User Guide/Click to check the user guide document of PIR.
Delete Device/Delete the PIR from your hub.

4.4 Door Magnetic Sensor

*You can click Spec and QSG to check more information about Door Magnetic Sensor.

4.4.1 Appearance

Magnetic

AppearanceDescription
LED IndicatorRed / Green / Orange
*Used to indicate alarm status, signal strength status, and Find Me status.
Register ButtonPress and hold for 5s to add the Door Magnetic Sensor to the Hub.
*Register Button is only used for re-adding or connecting the peripheral to another hub.
Tamper Switch / Tamper ButtonUsed to detect the tamper alarm status of the lid.

4.4.2 State

ParameterValueMeaning
Associated scene0 ~ 64Shows the number of custom scenes associated with this Door Magnetic Sensor. You can also click to view and configure the scenes.
*Please turn to Charter 6. Scene Management for more details.
Arm StatusArm / DisarmShows the arm status of the Door Magnetic Sensor. When it’s armed, the Door Magnetic Sensor could detect open/close events and then report alarm to Hub immediately.
Alarm StatusNormal / AlarmShows whether the Door Magnetic Sensor is triggered.
Lid StatusNormal / TriggeredShows whether the Door Magnetic Sensor’s lid is opened or not.
Signal Strengthsignal blueShows the signal strength between the Door Magnetic Sensor and the Hub.
Connection StatusOnline / OfflineShows the connection status between the Door Magnetic Sensor and the Hub.
*The Door Magnetic Sensor will not be functional if the status is offline.
Battery Statusbattery greenShows the battery level of Door Magnetic Sensor.
*If the battery level is low, the icon will turn red and you’ll receive a malfunction notification in App.

4.4.3 Setting

Click "Setting" on the top right corner and turn to “Setting”.

ParameterValueMeaning
Basic Information/Check the basic information of this device, including MAC Address, Serial Number, etc.And you can also edit the device name here by yourself.
Room Belongs toimage-20231222100954161You can select one of the rooms created before and then link the Door Magnetic Sensor to.
*When linked to a specific room, the Door Magnetic Sensor will be displayed on the product list of the room, and the alarm will be triggered only when the room is armed.
Find MeMC Find meA function that used to find your Door Magnetic Sensor among numerous devices.
When you enable this function, the indicator in Door Magnetic Sensor will flash green to help you find the target device quickly.
Signal Strength Testimage-20231222101005495A function that used to check the signal strength between Door Magnetic Sensor and hub at the tested place, which is designed to help you choose the right place for installation.
When you enable this function, you can check the signal strength by watching the indicators in Door Magnetic Sensor and the feedback in app.
Installation TestMC TestA function that used to test whether the Door Magnetic Sensor is installed properly.
When you enable this function, you can open the door or window to test if the Door Magnetic Sensor can detect and trigger an alarm properly. The indicator will flash red when it detects successfully.
Disable DeviceON / OFFIf this button is ON, the alarm and malfunctions generated by this Door Magnetic Sensor will no longer be uploaded to the Hub and App.
*It is recommended that you disable the device only if it’s defective. Before turning on this function, please ensure that you are aware of the situation to avoid possible personal injury or property damage that may result from the device not detecting and triggering an alarm.
Display On HomepageON / OFFWhen enabled, the Door Magnetic Sensor will show up on homepage so that you can operate quickly.
User Guide/Click to check the user guide document of Door Magnetic Sensor.
Delete Device/Delete the Door Magnetic Sensor from your hub.

4.5 Panic Button

*You can click Spec and QSG to check more information about Panic Button.

4.5.1 Appearance

AppearanceDescription
LED IndicatorRed / Green / Orange
*Used to indicate alarm status, signal strength status, and Find Me status.
Alarm Button1. Press to trigger panic alarm.
2. Press and hold for 10s to enter paring mode.
*Paring mode is only used for re-adding or connecting the Panic Button to another Hub.

4.5.2 State

ParameterValueMeaning
Associated scene0 ~ 64Shows the number of custom scenes associated with this Panic Button. You can also click to view and configure the scenes.
*Please turn to Charter 6. Scene Management for more details.
Arm Status24 Hours armingPanic Button is functional for 24/7, no matter the system is armed or not.
Alarm StatusNormal / AlarmShows whether the Panic Button is pressed or not.
Battery Statusbattery greenShows the battery level of Panic Button.

4.5.3 Setting

Click "Setting" on the top right corner and turn to “Setting”.

ParameterValueMeaning
Basic Information/Check the basic information of this device, including MAC Address, Serial Number, etc.
And you can also edit the device name here by yourself.
Room Belongs toimage-20231221233352230You can select one of the rooms created before and then link the Panic Button to.
*When linked to a specific room, the Panic Button will be displayed on the product list of the room.
Find MeEB Find me-1A function that used to find your Panic Button among numerous devices.
When you enable this function, the indicator in Panic Button will flash green to help you find the target device quickly.
Signal Strength TestEN SS TestA function that used to check the signal strength between Panic Button and hub at the tested place, which is designed to help you choose the right place for installation.
Silent Panic AlarmON / OFFWhen enabled, panic alarm triggered with no alarm sound from the linked siren.
Disable DeviceON / OFFWhen enabled, the Panic Button will be disabled.
Display On HomepageON / OFFWhen enabled, the Panic Button will show up on homepage.
User Guide/Click to check the user guide document of Panic Button.
Delete Device/Delete the Panic Button from your hub.

4.6 Temperature Humidity Monitor

*You can click Spec and QSG to check more information about Temperature Humidity Monitor.

4.6.1 Appearance

image-20231222104606504

AppearanceDescription
Register ButtonPress and hold for 5s to enter paring mode.
*Used to add Temperature Humidity Monitor to the hub.
Battery iconShows the battery level of this Temperature Humidity Monitor.
Signal iconShows the signal strength between Temperature Humidity Monitor and hub.
TemperatureShows the temperature of the installation place.
HumidityShows the humidity of the installation place.
Hanging holeUsed to hang the Temperature Humidity Monitor to the wall.
Battery coverSlide to open and replace the AA batteries.

4.6.2 State

ParameterValueMeaning
Associated scene0 ~ 64Shows the number of custom scenes associated with this Temperature&Humidity Monitor. You can also click to view and configure the scenes.
*Please turn to Charter 6. Scene Management for more details.
Signal Strengthsignal blueShows the signal strength between Temperature&Humidity Monitor and hub.
Connection StatusOnline / OfflineShows the connection status between the Temperature&Humidity Monitor and the Hub.
The Temperature Humidity Monitor will not be functional if the status is offline.*
Battery Statusbattery greenShows the battery level of Temperature&Humidity Monitor.
*If the battery level is low, the icon will turn red and you’ll receiver a malfunction notification in App.

4.6.3 Setting

Click "Setting" on the top right corner and turn to “Setting”.

ParameterValueMeaning
Basic Information/Check the basic information of this device, including MAC Address, Serial Number, etc.
And you can also edit the device name here by yourself.
Add Roomimage-20231221233352230You can select one of the rooms created before and then link the Temperature Humidity Monitor to.
When linked to a specific room, the Temperature Humidity Monitor will be displayed on the product list of the room.
℃/℉企业微信截图_1715933927967A function that used to toggle between Celsius and Fahrenheit displays.
Find Meimage-20231222105302699A function that used to find your Temperature&Humidity Monitor among numerous devices.
Signal Strength Testimage-20231222105319971A function that used to check the signal strength between Temperature Humidity Monitor and hub at the tested place, which is designed to help you choose the right place for installation.
Display On HomepageON / OFFWhen enabled, the Temperature Humidity Monitor will show up on homepage.
User Guide/Click to check the user guide document of Temperature Humidity Monitor.
Delete Device/Delete the Temperature Humidity Monitor from your hub.

4.7 Water Leak Detector

*You can click Spec and QSG to check more information about Water Leak Detector.

4.7.1 Appearance

AppearanceDescription
LED IndicatorRed / Orange / Green.
*Used to indicate alarm status, signal strength status, and Find Me status
Register ButtonPress and hold for 5s to add the Water Leak Detector to the Hub.
*Register Button is only used for re-adding or connecting the peripheral to another hub.
ProbeDetects water leaks by detecting whether the two probes are shorted by water.
External ProbeOptional for expanding an additional detection point for water leaking detection.

noteNote : After connecting the external probe, the Water Leak Detector will trigger an alarm whenever any one of the built-in probe or external probe detects water leaks.

4.7.2 State

ParameterValueMeaning
Associated Scene0 ~ 64Shows the number of custom scenes associated with this Water Leak Detector. You can also click to view and configure the scenes.
*Please turn to Charter 6. Scene Management for more details.
Arm Status24 Hours ArmingWater Leak Detector keeps detecting for 24/7, no matter the system is armed or disarmed.
Alarm StatusNormal / AlarmShows whether the Water Leak Detector is triggered.
Signal Strengthsignal blueShows the signal strength between the Water Leak Detector and the Hub.
Connection StatusOnline / OfflineShows the connection status between the Water Leak Detector and the Hub.
*The Water Leak Detector will not be functional if the status is offline.
Battery Statusbattery greenShows the battery level of Water Leak Detector.
*If the battery level is low, the icon will turn red and you’ll receive a malfunction notification in App.

4.7.3 Setting

Click "Setting" on the top right corner and turn to “Setting”.

ParameterValueMeaning
Basic Information/Check the basic information of this device, including MAC Address, Serial Number, etc.And you can also edit the device name here by yourself.
Room belongs toroomYou can select one of the rooms created before and then link the Water Leak Detector to.***When linked to a specific room, the Water Leak Detector will be displayed on the product list of the room.
Find MeWL Find meA function that used to find your Water Leak Detecotr among numerous devices.When you enable this function, the indicator in Water Leak Detector will flash green to help you find the target device quickly.
Signal Strength TestWL SSA function that used to check the signal strength between Water Leak Detector and hub at the tested place, which is designed to help you choose the right place for installation. When you enable this function, you can check the signal strength by watching the indicator in Water Leak Detector and the feedback in app.
Installation TestWL TestA function that used to test whether the Water Leak Detector is installed properly.When you enable this function, you can simulate a water leaking event to test if the Water Leak Detector can detect and trigger an alarm properly. The indicator will flash red when it detects successfully.
Disable DeviceON / OFFIf this button is ON, the alarm and malfunctions generated by this Water Leak Detector will no longer be uploaded to the Hub and App.*It is recommended that you disable the device only if it’s defective. Before turning on this function, please ensure that you are aware of the situation to avoid possible personal injury or property damage that may result from the device not detecting and triggering an alarm.
Display On HomepageON / OFFWhen enabled, the Water Leak Detector will show up on homepage so that you can operate quickly.
User Guide/Click to check the user guide document of Water Leak Detector.
Delete Device/Delete the Water Leak Detector from your Hub.

4.8 Smoke Detector

*You can click Spec and QSG to check more information about Smoke Detector.

4.8.1 Appearance

AppearanceDescription
Mute / Self-checking ButtonPress and hold for 5s to add the Smoke Detector to the Hub.
Press and hold for less than 5s for self-checking.
Status IndicatorRed / Green.
*Used to indicate alarm status and self-checking status.
Alignment MarkUsed to check whether the device is installed properly.
*If the semicircles on the device and mounting base are aligned to form a circle, the product is installed properly
Mounting BaseCan be installed on the ceiling with screws or 3M sticker.

4.8.2 State

ParameterValueMeaning
Associated Scene0 ~ 64Shows the number of custom scenes associated with this Smoke Detector. You can also click to view and configure the scenes.
*Please turn to Charter 6. Scene Management for more details.
Arm Status24 Hours ArmingSmoke Detector keeps detecting for 24/7, no matter the system is armed or disarmed.
Alarm StatusNormal / AlarmShows if there is alarm detected by Smoke Detector.
Lid StatusNormal / TriggeredShows whether the lid of Smoke Detector is open or not.
Signal Strengthsignal blueShows the signal strength between the Smoke Detector and the Hub.
Connection StatusOnline / OfflineShows the connection status between the Smoke Detector and the Hub.
*The Smoke Detector will not be functional if the status is offline.
Battery Statusbattery greenShows the battery level of Smoke Detector.
*If the battery level is low, the icon will turn red and you’ll receiver a malfunction notification in App.

4.8.3 Setting

Click "Setting" on the top right corner and turn to “Setting”.

ParameterValueMeaning
Basic Information/Check the basic information of this device, including MAC Address, Serial Number, etc.And you can also edit the device name here by yourself.
Room belongs toroomYou can select one of the rooms created before and then link the Smoke Detector to.
*When linked to a specific room, the device will be displayed on the product list of the room.
Disable DeviceON / OFFIf this button is ON, the alarm and malfunctions generated by this Smoke Detector will no longer be uploaded to the Hub and App.
*It is recommended that you disable the device only if it’s defective. Before turning on this function, please ensure that you are aware of the situation to avoid possible personal injury or property damage that may result from the device not detecting and triggering an alarm.
Display On HomepageON / OFFWhen enabled, the Smoke Detector will show up on homepage so that you can operate quickly.
User Guide/Click to check the user guide document of Smoke Detector.
Delete Device/Delete the Smoke Detector from your Hub.

4.8.4 Test

When the device detects smoke, it will announce alarm by buzzing and flashing with built-in indicator and buzzer, and could also trigger sirens for alerting instantly if it’s connected to Hub, and the Hub will push alarm notifications to remote terminals via App, SMS, Phone Call, etc.

EventIndicator feedbackBuzzer feedback
Alarm is triggeredRed indicator flashesBuzzer beeps
Work properlyFlashes once every 50 seconds/
Battery power is lowYellow indicator flashes once every 40 seconds.Buzzer beeps shortly
Self-checking and alarm simulating stateRed indicator flashes.Buzzer beeps 4 times.
Registration Mode (used to connect device into Hub)Green indicator flashes./

Alarm Test

Press the Mute/Self-checking button once, then the smoke detector enters self-checking mode, the indicator flashes red and the built-in buzzer beeps 4 times.

When alarm triggered, you can also press the Mute/self-checking button to mute the product.

noteNote : the detector will be mute for 90 seconds. During this period, the detector will not generate any audible or visual alarm. After 90s, the detector will be restored to the detection state.

caution Caution: In case of fire, please take proper measures immediately, such as calling the fire emergency number or using a fire extinguisher to put out of the fire.

Danger Danger: Ignoring the fire alarm could result in property damage, personal injury, or even death. So please make sure there is no fire before you mute the detector.


4.9 Indoor Siren

*You can click Spec and QSG to check more information about Indoor Siren.

4.9.1 Appearance

AppearanceDescription
Speaker HoleLoudspeaker for buzzer.
Indicator CircleRed / Orange / Green.
*Used to indicate alarm status, Signal Strength status, and Find Me status.
Power InterfaceUsed to power the Indoor Siren with adapter.
Register ButtonPress and hold for 5s to add the Indoor Siren to the Hub.
*Register Button is only used for re-adding or connecting the peripheral to another hub.
Tamper SwitchUsed to detect the tamper alarm status of the lid.
Volume Adjustment ButtonUsed to adjust the volume by manual.
Switching among three options: 85 / 95 / 105 dB.

noteNote: It’s recommended to connect power the indoor siren with adapter all the time to keep continuously charging to ensure a timely response at all times.

4.9.2 State

ParameterValueMeaning
Associated Scene0 ~ 64Shows the number of custom scenes associated with this Indoor Siren. You can also click to view and configure the scenes.
*Please turn to Charter 6. Scene Management for more details.
Lid StatusNormal / TriggeredShows whether the lid of Indoor Siren is open or not.
Signal Strengthsignal blueShows the signal strength between the Indoor Siren and the Hub.
Connection StatusOnline / OfflineShows the connection status between the Indoor Siren and the Hub.
*The Indoor Siren will not be functional if the status is offline.
Battery Statusbattery greenShows the battery level of Indoor Siren.
*If the battery level is low, the icon will turn red and you’ll receiver a malfunction notification in App.

4.9.3 Setting

Click "Setting" on the top right corner and turn to “Setting”.

ParameterValueDescription
Basic Information/Check the basic information of this device, including MAC Address, Serial Number, etc.
And you can also edit the device name here by yourself.
Room belongs toimage-20231222113612270You can select one of the rooms created before and then link the device to.
*When linked to a specific room, the device will be displayed on the product list of the room.
Siren Triggered byimage-20231222113626888The siren can be linked with one or multiple rooms as a warning device to announce any alarm or other events with sound and strobe.
Alarm Settingsimage-20231222113634913Buzzer:
1. You can enable/disable buzzer and switch alarm volume among three levels: High (105dB) / Medium (95dB) / Low (85dB)
2. Buzzer Trigger Method: You can select one or more triggers.
An alarm sound will be triggered when the following events occur.

Alarm Light:
1. You can enable/disable alarm light manually.
2. Alarm Light Trigger Method: You can select one or more triggers.
The siren strobe will be triggered when the following events occur.

Alarm Duration: You can set the alarm duration of siren from 1s ~ 15mins.
*90s by default
Volume Test/You can use it to check if the current volume could meet your requirement.
Find Meimage-20231222113651394A function that used to find your Indoor Siren among numerous devices. When you enable this function, the indicator in Indoor Siren will flash green to help you find the target device quickly.
Signal Strength Testimage-20231222113702028A function that used to check the signal strength between the Indoor Siren and the hub at the tested place, which is designed to help you choose the right place for installation.When you enable this function, you can check the signal strength by watching the indicator in Indoor Siren and the feedback in app.
Disable DeviceON / OFFIf this button is ON, the alarm and malfunctions generated by this Indoor Siren will no longer be uploaded to the Hub and App.
*It is recommended that you disable the device only if it’s defective. Before turning on this function, please ensure that you are aware of the situation to avoid possible personal injury or property damage that may result from the device not detecting and triggering an alarm.
Display On HomepageON / OFFWhen enabled, the Indoor Siren will show up on homepage so that you can operate quickly.
User Guide/Click to check the user guide document of Indoor Siren.

4.10 Outdoor Siren

*You can click Spec and QSG to check more information about Outdoor Siren.

4.10.1 Appearance

image-20231222113846452

AppearanceDescription
Solar PanelSolar panel for charging the built-in lithium battery.
Indicator3 LED indicators to announce alarm and other events.
Lampshade*There are three options available for selection when placing orders (Red / Blue / Orange).
Register ButtonPress and hold for 5s to add the Outdoor Siren to the Hub.
*Register Button is only used for re-adding or connecting the outdoor siren to another Hub.
Power Switch ButtonUsed to turn ON/OFF the Outdoor Siren manually.
12V Power SupplyPower supply interfaces are used for connecting 12 V DC power when it’s in need.
Tamper ButtonUsed to detect the tamper alarm status of the lid.

noteNote : It’s recommended to install the Outdoor Siren in the location where there is sunlight, so that the solar panels can keep charging for the built-in lithium battery intermittently, for long-lasting protection.

4.10.2 State

ParameterValueMeaning
Associated Scene0 ~ 64Shows the number of custom scenes associated with this Outdoor Siren. You can also click to view and configure the scenes.
*Please turn to Charter 6. Scene Management for more details.
Solar Panelcharging / unchargeShows the charging status of solar panel.
charging - Charging;
uncharge- Uncharged.
Lid StatusNormal / TriggeredShows whether the lid of Outdoor Siren is open or not.
Signal Strengthsignal blueShows the signal strength between the Outdoor Siren and the Hub.
Connection StatusOnline / OfflineShows the connection status between the Outdoor Siren and the Hub.
*The Outdoor Siren will not be functional if the status is offline.
Battery Statusbattery greenShows the battery level of Outdoor Siren.
*If the battery level is low, the icon will turn red and you’ll receiver a malfunction notification in App.

4.10.3 Setting

ParameterValueDescription
Basic Information/Check the basic information of this device, including MAC Address, Serial Number, etc. And you can also edit the device name here by yourself.
Add Room You can select one of the rooms created before and then link the device to. *When linked to a specific room, the device will be displayed on the product list of the room.
Siren Triggered byThe siren can be linked with one or multiple rooms as a warning device to announce any alarm or other events with sound and strobe.
Alarm SettingsBuzzer:
1. You can enable/disable buzzer and switch alarm volume among three levels: High (105dB) / Medium (95dB) / Low (85dB)
2. Buzzer Trigger Method: You can select one or more triggers.
An alarm sound will be triggered when the following events occur.

Alarm Light:
1. You can enable/disable alarm light manually.
2. Alarm Light Trigger Method: You can select one or more triggers.
The siren strobe will be triggered when the following events occur.

Alarm Duration:
You can set the alarm duration of siren from 1s ~ 15mins.
90s by default

Working indicator light:
When enabled, the outdoor siren LED will flash according to the set rules, alerting that the system is currently in arming mode.
Volume Test/You can use it to check if the current volume could meet your requirement.
Find Meimage-20231222114844938A function that used to find your Indoor Siren among numerous devices. When you enable this function, the indicator in Indoor Siren will flash green to help you find the target device quickly.
Signal Strength Testimage-20231222114856029A function that used to check the signal strength between the Indoor Siren and the hub at the tested place, which is designed to help you choose the right place for installation.
When you enable this function, you can check the signal strength by watching the indicator in Indoor Siren and the feedback in app.
Disable DeviceON / OFFIf this button is ON, the alarm and malfunctions generated by this Indoor Siren will no longer be uploaded to the Hub and App.
*It is recommended that you disable the device only if it’s defective. Before turning on this function, please ensure that you are aware of the situation to avoid possible personal injury or property damage that may result from the device not detecting and triggering an alarm.
Display On HomepageON / OFFWhen enabled, the Indoor Siren will show up on homepage so that you can operate quickly.
User Guide/Click to check the user guide document of Indoor Siren.

4.11 Keypad

*You can click Spec and QSG to check more information about Keypad.

4.11.1 Appearance

AppearanceDescription
Fault IndicatorRed, used to indicate the system fault.
*The red indicator turns on when there is a fault in system.
Signal IndicatorRed / Orange / Green.
Used to indicate the status of Signal Strength and Find Me.
Alarm IndicatorRed.
It will flash to indicate the alarm event of system.
Arm/Disarm IndicatorBlue / Green.
The blue indicator turns on when the system armed.
Numeric KeyThe Numeric Keys (0 ~ 9) used for entering PIN Code for daily operations.
Clear KeyClear the code you entered before and then start for a new operation.
Custom KeyClick to trigger the preset function you set and linked before.
Arm Stay KeyArm the system in Stay Mode.
Arm Away KeyArm the system in Away Mode.
Disarm KeyDisarm the system.
*You have to enter the PIN Code to disable the system.
Power Switch ButtonUsed to turn ON/OFF the keypad manually.
Register ButtonPress and hold for 5s to add the Keypa to the Hub.
*Register Button is only used for re-adding or connecting the keypad into another Hub.
Tamper SwitchUsed to detect the tamper alarm status of the lid.

4.11.2 State

ParameterValueMeaning
Associated Scene0 ~ 64Shows the number of custom scenes associated with this Keypad. You can also click to view and configure the scenes.
*Please turn to Charter 6. Scene Management for more details.
Alarm StatusNormal / AlarmShows if there is alarm triggered in the linked room(s).
Lid StatusNormal / TriggeredShows whether the lid of Keypad is open or not.
Signal Strengthsignal blueShows the signal strength between the Keypad and the Hub.
Connection StatusOnline / OfflineShows the connection status between the Keypad and the Hub.
*The Keypad will not be functional if the status is offline.
Battery Statusbattery greenShows the battery level of Keypad.
*If the battery level is low, the icon will turn red and you’ll receiver a malfunction notification in App.

4.11.3 Setting

Click "Setting" on the top right corner and turn to “Setting”.

ParameterValueMeaning
Basic Information/Check the basic information of this device, including MAC Address, Serial Number, etc.
And you can also edit the device name here by yourself.
Add Room image-20231222120855973You can select one of the rooms created before and then link the Keypad to.
*When linked to a specific room, the Keypad will be displayed on the product list of the room.
Keypad can controlimage-20231222120904615Select one or multiple rooms that you want to control with this keypad.
PIN Codeimage-20231222120915362You can set a PIN code that can be used to control the system later.
*The PIN Code consists of six digits, and the first two digits are fixed ID numbers assigned by the system, while the last four digits are customized by yourself.
Arming Without PIN CodeON / OFFIf this button is ON, you can just click [ Arm Stay ] or [ Arm Away ] in keypad to arm the system directly, without enter the PIN Code in advance.
Alarm Buttonimage-20231222120930028If the button of “Alarm Button” is ON, you can trigger alarm manually by pressing and holding the special numeric keys for 3 seconds.
Number Key 1 (Fire Alarm) / Number Key 2 (Panic Alarm) / Number Key 3 (Medical Alarm)

You can also enable silent panic/medical alarm independently.
When the button of “Silent Panic Alarm” or “Silent Medical Alarm” is ON, there will be no audible or light alarm when the alarm is triggered, but the alarm notification could still be pushed to remote terminals via app, SMS, Phone call.
Keypad Lockimage-20231222121004302You can set the trigger condition of keypad lock.
If a keypad is locked due to multiple incorrect password attempts, Super Admin / Admin users can unlock it via the app.
BuzzerON / OFFThe buzzer is used to feedback whether your operations are performed successfully by sound, as well as alerting if any alarm triggered.You can also turn ON/OFF the buzzer of keypad here.
Find Meimage-20231222121013050A function that used to find your Keypad among numerous devices. When you enable this function, the signal indicator in Keypad will flash green to help you find the target device quickly.
Signal Strength Testimage-20231222121022109A function that used to check the signal strength between the Keypad and the hub at the tested place, which is designed to help you choose the right place for installation. When you enable this function, you can check the signal strength by watching the signal indicator in Keypad and the feedback in app.
Customize Button Settingimage-20231222121030786After configured, you can press the “C” in keypad to trigger the specified event you linked with.
Please make sure there is at least one custom scene configured in advance if you need to link with “Automation”.
You can turn to Charter 6. Scene Management for details.
Display On HomepageON / OFFWhen enabled, the Keypad will show up on homepage so that you can operate quickly.
User Guide/Click to check the user guide document of Keypad.
Delete Device/Delete the Keypad from your Hub.

4.11.4 Operation

noteNote : You need to enter the complete a 6-digits code for the following operations if the PIN Code is required. e.g. “01xxxx”.

Arming with PIN Code
  • Arm Stay: PIN Code + [ Arm Stay ]
  • Arm Away: PIN Code + [ Arm Away ]
SuccessfulFailed
IndicatorArmed
The Arm/Disarm Indicator lights up blue.
Non
The Arm/Disarm Indicator is OFF
BuzzerBeeps onceBeeps three times

Arming without PIN Code

noteNote : Please make sure the function of Arming Without PIN Code is ON in advance

  • Press [ Arm Stay ] or [ Arm Away ] in Keypad to arm the system directly, instead of entering the PIN Codes.
SuccessfulFailed
IndicatorArmed
The Arm/Disarm Indicator lights up blue.
Non
The Arm/Disarm Indicator is OFF
BuzzerBeeps onceBeeps three times

Disarming
  • Disarm the system: PIN Code + [ disarm button ]
SuccessfulFailed
Indicatordisarm
The Arm/Disarm Indicator flashes green twice.
Armed
The Arm/Disarm Indicator is still blue (armed status)
BuzzerBeeps onceBeeps three times

Duress Silent Alarm

Duress Silent Alarm is designed to protect and even rescue you in critical situations, such as when faced with a burglar demanding disarming, it allows you to disarm the system as usual, and send an alarm message discreetly to the outside terminals, to ask help silently.

Duress Code = PIN Code ± 1, Only need to change the last digit of your PIN Code (±1).

e.g. Your PIN Code is "011234", you can enter "011233" or "011235" as your duress codes.

noteNote :

  1. If the last digit is "0", then you can change it to "1" or "9". *e.g. 010010 (PIN Code) → 010011 or 010019 (Duress Code).
  2. If the last digit is "9", then you can change it to "8" or "0". *e.g. 022009 (PIN Code) → 022000 or 022008 (Duress Code).
  • Duress Disarming: Duress Code + [ disarm button ]
SuccessfulFailed
Indicatordisarm
The Arm/Disarm Indicator flashes green twice.
Armed
The Arm/Disarm Indicator is still blue (armed status)
BuzzerBeeps onceBeeps three times

Alarm Button

You can also trigger alarm manually in case of any emergency or dangerous incident, then the sirens will start to announce the alarm in different sounds within 0.5s, and the alarms will be pushed to remote terminals via app notification, SMS, Phone Call and so on.

  • Fire Alarm: Press and hold [ Fire alarm ] for 3 seconds to trigger a fire alarm.

  • Panic Alarm: Press and hold [ Panic ] for 3 seconds to trigger a panic alarm.

    noteNote : There will be no sound or strobe alarm if the function of “Silent Panic Alarm” is ON.

  • Panic Alarm: Press and hold [ Medical ] for 3 seconds to trigger a medical alarm.

    noteNote : There will be no sound or strobe alarm if the function of “Silent Medical Alarm” is ON.


Customize Button
  • Custom Function: PIN Code + [ Custom ]
SuccessfulFailed
BuzzerBeeps onceBeeps three times

4.12 Keyfob

*You can click Spec and QSG to check more information about Keyfob.

4.12.1 Appearance

AppearanceDescription
LED IndicatorRed / Red.
Used to indicate the result of your operations.
Arm ButtonUsed to arm the system in one button.
Disarm ButtonUsed to disarm the system in one button.
Custom Button Ⅰ / ⅡClick to trigger the preset function you set and linked before.

4.12.2 State

ParameterValueMeaning
Associated Scene0 ~ 64Shows the number of custom scenes associated with this Keyfob. You can also click to view and configure the scenes.
*Please turn to Charter 6. Scene Management for more details.
Associated UserNot associated(Default)Shows the associated user for this keyfob.
*You need to associate the keyfob with a specific user at first, so that you can use keyfob to control the system.
Key / Disabled(Default)After configured, you can press the custom button in keyfob to trigger the specified event that you linked with.
Please make sure there is at least one custom scene configured in advance if you need to link with “Automation”.
**Please turn to Charter 6. Scene Management for more details.
Battery StatusShows the battery level of Keyfob.

noteNote : There may be a delay in updating the status of the keyfob, as it only pushes and updates its status information when it starts to interact with the Hub, e.g. when a button is pressed in the Keyfob.

4.12.3 Setting

Click "Setting" on the top right corner and turn to “Setting”.

ParameterValueMeaning
Basic Information/Check the basic information of this device, including MAC Address, Serial Number, etc.
And you can also edit the device name here by yourself.
Associated UserLocal User / App User
(User-defined)
When the keyfob is associated with a user, the user can operate and control the system with keyfob within the scope of the permissions granted.
*A keyfob is only able to be associated with one user. Please turn to Charter 5. User Management for more detail about users.
Key Ⅰ / Ⅱimage-20231222132047970After configured, you can press the buttons in keyfob to trigger the specified event you linked with.
Please make sure there is at least one custom scene configured in advance if you need to link with “Automation”. You can turn to Charter 6. Scene Management for details.
User Guide/Click to check the user guide document.

4.12.4 Operation

Arm Away with Keydob
  • Press [ Arm Away ]
Disarm with Keyfob
  • Press [ disarm button ]
Custom Button with Keyfob
  • Press [ ] or [ ] to trigger the preset scene you configured before.
Result Feedback
SuccessfulFailed
Indicatorkeyfob green
The green indicator flashes twice
keyfob red
The red indicator flashes twice

4.13 Relay

*You can click Spec and QSG to check more information about Relay.

4.13.1 Appearance

AppearanceDescription
Signal IndicatorFlashing Green / Orange / Red
*Used to indicate signal strength status, Find Me status
Register ButtonPress and hold for 5s to add the Relay to the Hub.
*Register Button is only used for re-adding or connecting the peripheral to another hub
ON/OFF IndicatorON: Blue indicator is on
OFF: Blue indicator is off
Power IndicatorUsed to show the power connection of relay.
Power Switch ButtonUsed to turn ON/OFF the Relay manually.

4.13.2 State

ParameterValueMeaning
Associated Scene0~64Check how many custom scenes are associated with this Relay. You can also click to view and configure the scenes.
*Please turn to Charter 6. Scene Management for more details.
Signal Strengthsignal blueShows the signal strength between the Relay and the Hub.
Connection StatusOnline / OfflineShows the connection status between the Relay and the Hub.
*The Relay will not be functional if the status is offline.
Relay ModeSwitching Mode / Pulse ModeSet to either "Switch " or "Pulse " mode within the relay's device settings.
ScheduleTimingTrigger the relay execute action when the estimated time is reached
CountdownCountdownTrigger the relay execute action after the countdown timer expires

4.13.3 Setting

Basic Setting

Click "Setting" on the top right corner and turn to “Setting”.

ParameterValueMeaning
Basic Information/Check the basic information of this device, including MAC Address, Serial Number, etc.
And you can also edit the device name here by yourself.
Add RoomCustomized RoomYou can select one of the rooms created before and then link the Relay to.
*When linked to a specific room, the Relay will be displayed on the peripherals list of the room.
Output ModeSwitching Mode / Pulse ModeCustomize the default power-on state for both "Switch" and "Pulse" modes.
For "Pulse" mode, configure the desired pulse duration.
Find Meimage-20231222134925325It helps you find out your Relay when there are numerous devices.
When you enable this function, the indicator in Relay will flash green to help you find the target device quickly.
Signal Strength Testimage-20231222134941423A function that used to check the signal strength between Relay and hub at the tested place, which is designed to help you choose the right place for installation.
When you enable this function, you can check the signal strength by watching the indicator in Relay and the feedback in app.
Display On HomepageON / OFFWhen enabled, the Relay will show up on homepage so that you can operate quickly.
User Guide/Click to check the user guide document of Relay
Delete Device/When enabled, the Relay will show up on homepage so that you can operate quickly.
Schedule Setting

Step 1: Click the "Schedule Timing" and turn to the adding page.

Step 2: Click "+" on the top right corner and turn to "Schedule Configure Page"

  • Select the execution time and which day of the week you want to loop.
  • Execute Action: The Execute Action you want the relay to perform when it reaches the time you have set.
Countdown Setting

Click "Countdown Countdown" and turn to the adding page.

  • Choose how long after you want to perform the action.
  • Execute Action: The Execute Action you want to perform when it reaches the time you have set.

4.14 Wall Switch

*You can click Spec and QSG to check more information about Wall Switch.

4.14.1 Appearance

AppearanceDescription
Signal IndicatorGreen / Orange / Red
*Used to indicate signal strength status, and Find Me status
ON/OFF IndicatorON: Blue indication is on
OFF: Indicator is off
Power IndicatorUsed to show the power status of Wall Switch
Power Switch ButtonUsed to turn ON/OFF the Wall Switch manually.

Danger Danger:

  • Only a qualified electrician or installer should install Wall Switch.
  • This device is not suitable for use in locations where children are likely to be present.

4.14.2 State

ParameterValueMeaning
Associated Scene0~64Shows the number of custom scenes associated with this Wall Switch. You can also click to view and configure the scenes.
*Please turn to Charter 6. Scene Management for more details.
Signal Strengthsignal blueShows the signal strength between the Wall Switch and the Hub.
Connection StatusOnline / OfflineShows the connection status between the Wall Switch and the Hub.
*The Wall Switch will not be functional if the status is offline.
Opened/ClosedON / OffClick the button to switch the relay open/close
TimingTimingTrigger the relay execute action when the estimated time is reached
CountdownCountdownTrigger the relay execute action after the countdown timer expires
Consumption/Show the power consumption details
*Click to see more real-time information

4.14.3 Setting

Basic Setting

Click "Setting" on the top right corner and turn to “Setting”.

ParameterSettingMeaning
Basic Information/Check the basic information of this device, including MAC Address, Serial Number, etc.
And you can also edit the device name here by yourself.
Room belongs toCustomized RoomYou can select one of the rooms created before and then link the Wall Switch to.
*When linked to a specific room, the device will be displayed on the peripherals list of the room.
Power On Default StateON / OFF / Last StatusYou can select if you want to in default state when power is back on
OFF: When power is back on,the plug is off by default
ON: When power is back on,the plug is on by default
Last Status: After re-powering on, the power supply remains in the state before power outage.
Consumption Alert/You can enter a daily/weekly/monthly power warning value that will alert you if it is reached or exceeded.
Find Meimage-20231222140332787A function that used to find your Wall Switch among numerous devices.
When you enable this function, the indicator in Wall Switch will flash green to help you find the target device quickly.
Signal Strength Testimage-20231222140339899A function that used to check the signal strength between Wall Switch and hub at the tested place, which is designed to help you choose the right place for installation.
When you enable this function, you can check the signal strength by watching the indicator in Wall Switch and the feedback in app.
Display On HomepageON / OFFWhen enabled, the Wall Switch will show up on homepage so that you can operate quickly.
User Guide/Click to check the user guide document of Wall Switch
Delete Device/When enabled, the Wall Switch will show up on homepage so that you can operate quickly.
Timing Setting

Step 1: Click the "Timing Timing" and turn to the adding page.

Step 2: Click "+" on the top right corner and turn to "Timing Configure Page"

  • Select the execution time and which day of the week you want to loop.
  • Execute Action: The Execute Action you want the relay to perform when it reaches the time you have set.
Countdown Setting

Click "Countdown Countdown" and turn to the adding page.

  • Choose how long after you want to perform the action.
  • Execute Action: The Execute Action you want to perform when it reaches the time you have set.
Consumption Preview

Check the real-time power statistics, including Current power, Current and Voltage.

Daily, weekly, monthly and yearly trends in electricity consumption will be shown.

noteNote: There will be several minutes delay of updating the power consumption.


4.15 Smart Plug

*You can click Spec (EU / US / UK )and QSG (EU / US / UK) to check more information about Smart Plug.

4.15.1 Appearance

AppearanceDescription
ON/OFF IndicatorON: Blue indicator is on
OFF: Blue indicator is off

noteNote : there are three models (UK / US / EU standard plug) available, and we only select one of them for the following display and demonstration. You can select the appropriate one according to your requirements.

4.15.2 State

ParameterValueMeaning
Associated Scene0~64Shows the number of custom scenes associated with this Smart Plug. You can also click to view and configure the scenes.
*Please turn to Charter 6. Scene Management for more details.
Signal Strengthsignal blueShows the signal strength between the Smart Plug and the Hub.
Connection StatusOnline / OfflineShows the connection status between the Smart Plug and the Hub.
*The Smart Plug will not be functional if the status is offline.
Opened/ClosedON / OffClick the button to switch the relay open/close
TimingTimingTrigger the relay execute action when the estimated time is reached
CountdownCountdownTrigger the relay execute action after the countdown timer expires
Consumption/Show the power consumption details
*Click to see more real-time information
Child lock/When the child lock is switched on, any key operation loses its control function,you can only control the plug through APP.
*Press 4 times within 5 seconds to unlock the child lock.

4.15.3 Setting

Basic Setting

Click "Setting" on the top right corner and turn to “Setting”.

ParameterSettingMeaning
Basic Information/Check the basic information of this device, including MAC Address, Serial Number, etc. And you can also edit the device name here by yourself.
Room belongs toCustomized RoomYou can select one of the rooms created before and then link the Wall Switch to.
*When linked to a specific room, the device will be displayed on the peripherals list of the room.
Power On Default StateON / OFF / Last StatusYou can select if you want to in default state when power is back on
OFF: When power is back on, the plug is off by default
ON: When power is back on, the plug is on by default
Last Status: After re-powering on, the power supply remains in the state before power outage.
Consumption Alert/You can enter a daily / weekly / monthly power warning value that will alert you if it is reached or exceeded.
Signal Strength Testimage-20231222142013019A function that used to check the signal strength between the Smart Plug and the Hub at current place. When this function is enabled, you can check the feedback from the app to check the signal strength easily.
Display On HomepageON / OFFWhen enabled, the Wall Switch will show up on homepage so that you can operate quickly.
User Guide/Click to check the user guide document of Wall Switch
Delete Device/When enabled, the Wall Switch will show up on homepage so that you can operate quickly.
Timing Setting

Step 1: Click the "Timing Timing" and turn to the adding page.

Step 2: Click "+" on the top right corner and turn to "Timing Configure Page"

  • Select the execution time and which day of the week you want to loop.
  • Execute Action: The Execute Action you want the relay to perform when it reaches the time you have set.
Countdown Setting

Click "Countdown Countdown" and turn to the adding page.

  • Choose how long after you want to perform the action.
  • Execute Action: The Execute Action you want to perform when it reaches the time you have set.
Consumption Preview

Check the real-time power statistics, including Current power, Current and Voltage.

Daily, weekly, monthly and yearly trends in electricity consumption will be shown.

noteNote: There will be several minutes delay of updating the power consumption.



Charter 5. User Management

5.1 User Type

There are two types of user in this system, named APP User and Local User.

5.1.1 App User

Refer to the users who use APP to operate system and receive notifications, these users must be registered in RB Link APP, the APP users are classified into three types:

  • Super Admin: The first user who adds the Hub in the APP.
  • Admin: Can be invited by super admin from APP, and enabled as an admin.
  • Regular User: Invited by super admin or admin from APP, enabled as a regular user

5.1.2 Local User

Refer to the users do not use APP, but only use keypad and keyfob to operate system.


5.2 User Authority

User TypesAPP UserLocal User
Super AdminAdminRegular User
1Up to 4Up to 32Up to 32
Add Device××
Delete Device×××
System Configuration××
System Operation
Create/Del Room××
Create/Del Scene××
Operate Scene×
Message Notification×
Invite APP user (Admin)×××
Invite APP user (Regular)××
Add/Del Local User××

noteNote :

  • Super Admin and Admin users are linked to all rooms by default and cannot be modified.
  • Regular Users and Local Users’ room linkage can be set individually by super admin or admin, so their authorities to the system are also limited by their room authorities.
  • Super admin can configure admin and regular user.
  • Admin can only configure himself and regular user.

5.3 Manage Users

5.3.1 App User Management

Share Hub to APP User:

Step 1: Enter My page on APP, click Share and choose the Hub that you want to share.

Step 2: Click Invite User and select the user role from Administrator and Regular User.

Step 3: Enter the Email address of the user you want to share with.

Step 4: The invited user need to enter Message page, and switch to Share on the top

Step 5: The invitation will be notified here, and click Agree to finish the invitation.

Configure App User:
  1. Once the sharing process has been successfully finished, enter User Management (Hub → "Settings" → "User Management"), the new user will be shown in the list.
  2. Click the "Setting" button on the right side of the user to configure user authorities.
APP User Settings Explanation
Notification SettingsAlarmAPP/SMS/Phone CallTo set the Hub to push notifications via APP, SMS or Phone Call if an alarm occurred.
MalfunctionAPP/SMS/Phone CallTo set the Hub to push notifications via APP, SMS or Phone Call if a malfunction occurred.
EventAPPTo set whether APP should receive event notifications.
OperationAPPTo set whether APP should receive operation notifications.
Add MobileWhen SMS and Phone Call are selected, the Mobile must be added as a receiver.
Keypad CodeSet a code for the user to operate keypad
KeyfobAssign a keyfob for the user
Linked RoomAssign room permissions for the user
Delete User

noteNote :

  • The detailed definition of notification Alarm, Malfunction, Event, Operation, will be elaborated in Charter 7. Notification Management later.
  • SMS and Phone Call are only supported by Home Security Hub Station, not for Pico.
  • For each notification, the Hub makes Phone Call and SMS to every user only once no matter successful or not.

5.3.2 Local User Management

Add a Local User

Step 1: Enter Settings page of Hub, click User Management.

Step 2: Switch to Local User on the top page.

Step 3: Click Add User and set a Nickname for the user, press Done to finish the operation.

After adding successfully, click the "Setting" button on the right side of the user to configuration.

Local User Setting Explanation

SettingExplanation
PIN CodeSet a code for the user to operate keypad
KeyfobAssign a keyfob for the user
Linked RoomAssign room permissions for the user
User InformationModify profile and nickname
Delete UserDelete user


Charter 6. Scene Management

6.1 Security Scene

Security Scene allows you to carry out the default arming/disarming operation, as well as to create new custom arming scenes to meet daily safety needs.

6.1.1 Default Arming / Disarming

The app supports three default modes, which are Arm Stay, Arm Away and Disarm. You can also click these buttons in Homepage.

Arm Stay

When you get home, you can press "Arm Stay" (Arm Stay) to let the system be armed partly. You can click ">" and then go to Arm Stay setting page and find two options can be configured:

  • Effective Device

    Only the enabled sensors will be armed while the rest sensors keep disarmed (when you operate "Arm Stay")

noteNote : Effective device only contains normal intrusion sensors, such as door magnetic sensor, PIR sensor, etc. The detectors such as water leak detector and smoke detector are 24-hour protection sensor and arming/disarming operation will not affect these devices.

  • Siren ON / OFF

    If you turn off the siren, when alarm is triggered, there will be no alarm sound from all the siren for the hub. The default is ON.


Arm Away

When you leave home, you can press "Arm Away" (Arm Away) to let entire system be armed. You can also click ">" and then go to Arm Away Setting page and find two options can be configured:

  • Effective Device (refer to Arm Stay)

    You need also notice that all the intrusion sensors will be enabled for Arm Away and you are not allowed to disable them.

  • Delay Setting

    • Entry Delay: When you reture home, the system will delay to alarm in a certain time when sensor triggered, to allow you disarm system timely.
    • Exit Delay: When you leave home, the system will be delayed to arm in a certain time after you press Arm away, to allow you leave home timely.

noteNote : The delay time is from 10 seconds to 300 seconds. And when you enable the delay, the countdown will be shown below the button. The default entry and exit delay time is 20 seconds.


Disarm

When you are at home and want all intrusion sensor disarmed, you can press "disarm button"(Disarm) button. In Disarm setting page, you can view which sensors will be effective when you press Disarm.

After disarming, all the alarm icon will be gone and siren sound will be stopped.


6.1.2 Custom Arming

In addition to the default armings and disarming, you can also add up to three Custom Arming Scenes.

For example, you can configure a Night Mode to make entrance and your yard monitored but bedroom not armed. After configuration, you can just one click in Homepage or Scene page to enable Night Mode.

You can press Add Custom Arming or go to Custom Arming setting page and find these options:

​ 1. Effective Device. Please refer to Arm Stay. (refer to Effective Device)

​ 2. Delay Setting. Please refer to Arm Away. (refer to Delay Setting)

​ 3. Siren. Please refer to Arm Stay. (refer to Siren ON/OFF)

​ 4. Homepage Display. When enabled, the scene will be shown in Homepage, so that you can press the button easily.


6.2 Custom Scene

There are two types of custom scenes:

  • Manual Click

    When you create a Manual Click scene, it will shown on Scene page and you can press the scene to trigger it.

  • Automatic Triggering

    When you create a Automatic Triggering scene, it will shown on Scene page. If the condition is triggered, an task will be executed automatically.

6.2.1 Create a Custom Scene

You can create up to 64 Custom Scenes for one Hub.

  1. Turn to "Scene" (Scene) page and then press "+" to add a custom scene.
  2. Click "scene icon" to select an icon you prefer and set a scene name.

6.2.2 Add a Trigger Condition

There are 3 types of trigger condition:

  • Manual Click

    Manual Click allows your to enable one scene with just one click. For instance, though several steps scene configration, you can press the Manual Click scene button to switch on lights in your different rooms (via our Relay).

    noteNote: If you choose Manual Click, you can not select any other condition.

  • Scheduled Execution

    You can select the execution time (Day / Hour / Minute).

    For example, you can set a condition to power on a Smart Plug (connected with an appliance) every day at 7:00 AM.

  • Smart Device

    The condition can be a device status change. Please refer to the following table to check supported devices as condition.

    Device TypeSupported Trigger Condition
    Smoke Detector● Smoke alarm triggered
    ● Smoke alarm restored
    Door Magnetic Sensor● Door opened
    ● Door closed
    PIR Sensor● PIR Sensor triggered
    ● PIR Sensor restored
    Panic Button● Panic Button pressed
    Water Leak Detector● Water Leak detected
    ● Water Leak restored
    Temperature & Humidity Monitor● Temperature ≤
    ● Temperature ≥
    ● Humidity ≤
    ● Humidity ≥
    ● xx ≤ Temperature ≤ xx ℃/℉
    ● xx ≤ Humidity ≤ xx
    Keypad● Fire alarm
    ● Medical alarm
    ● Panic alarm

Note:

  • Up to 8 trigger conditions can be added when you choose Scheduled Execution and Smart Devices for one scene.
  • You can select the condition rule "When any condition is met" or "when all conditions are met" if there are multi trigger conditions added.

6.2.3 Add an Execution Task

There are 3 types of execution task:

  • Smart Device:

    The task can be a device status changes. Please refer to the following table to check supported devices as condition.

    Device TypeSupported Trigger Condition
    Relay● Power on
    ● Power off
    ● Reverse(Power on/ Power off)
    Wall Switch● Power on
    ● Power off
    ● Reverse(Power on/ Power off)
    Smart Plug● Power on
    ● Power off
    ● Reverse(Power on/ Power off)
    Indoor / Outdoor Siren● Sound
    ● Light
    ● Sound & Light

    If you choose Smart Devices as one of the conditions, you can also configure the Effective Time Period.

    • All day or Specified Time Period. If you choose Specified Time Period, you can set Start Time and End Time. The End Time can be the next day.
    • You can set the scene to be executed everyday, or a specific day as you need.
  • Arm:

    • If you choose Manual Click or Scheduled Execution as one of trigger conditions, the task of Arm will be available to select.
    • The following arming type can be selected: Arm Stay, Arm Away, and Custom Arming scene you have configured before.

    For example, you can set 8:00 AM as trigger condition and Arm Away as execution task. In this case, even you forget to arm the system when you leave home, the system will arm by itself automatically.

  • Deferred Execution:

    You can set a action delay before another Smart Device or Arm task.

    If you insert a Deferred Execution (e.g. one minute) between two tasks, when a task is executed, another task will be executed one minute later.

noteNote :

  • Deferred Execution cannot be the last task in one scene.
  • Maximum 59 minutes and 59 seconds can be set.


Charter 7. Notification Management

7.1 Notification Type

In Message page, the received messages are classified into Device and Share in general, on the top of the page, by clicking to switch the contents.

7.1.1 Device

It means the notifications are generated if status changed in system devices. It has 5 types, which are listed in below form, each type has an icon design to distinguish.

Notification TypesIconDefinition
AlarmalarmAll the alarm notifications in system, such as Intrusion alarm, Panic alarm, Fire alarm, and more
MalfunctionMalfunctionAll the system fault notifications, such as Low battery, External power failure, Cellular lost, and more
Malfunction Restoredmal restoreAll the system faults recovered to normal status
EventeventRegular notifications, such as Hub is online / offline / updating, Scene auto-triggered, and more
OperationOperationSystem operation, such as Arm/Disarm, Scene manually-triggered, Automation device manually-triggered, Peripherals enable/disable

7.1.2 Share

It means the notifications are generated by user invitation process. Only when someone is sharing Hub to you, notifications will be received and agreed there.

noteNote : APP can only save notifications from latest two weeks, history over two weeks will be cleared.


7.2 Notification Setting

  • Setting: Enable / Disable whether to receive notifications from App;
  • image-20231222003205182: Quickly select the notifications you prefer to view;
  • image-20231222003247445: Set notifications as All Read or Clear.


Charter 8. Installation Instruction

8.1 Hub Installation

8.1.1 Noise Level

Ensuring the presence of acceptable wireless noise levels, you can check the data in app settings page. Path: Details of the Hub → >Wireless Noise Level.

8.1.2 Considerations

DO NOT place the hub:

  • Outside the premises (outdoors).
  • Nearby or inside any metal objects or mirrors causing attenuation and screening of the signal.
  • In places with high radio interference level.
  • Close to radio interference sources: less than 1 meter from the router and power cables.
  • Inside any premises with the temperature and humidity beyond the range of permissible limits. The recommended temperature is -10~45 Celsius, humidity between 30%~70%.

8.2 Peripheral Installation

  1. Check the detector’s installation position (indoor/outdoor)
  2. Check the battery. Please navagate to device's status to check the battery level in app, you will receive a message when battery is low.
  3. Check the LED indicator. The Hub's "Fault Indicator" will turn on when the detector's battery level is low.
  4. Double check the Signal Strength.

noteNote : You can turn to Charter 4 Peripheral Setting to learn how to determine the installation position with signal strength test.


For detailed information, please check the User Guide or please visit the link blow: [Roombanker YouTube Channel](https://www.youtube.com/@Roombanker)

noteNote : Peripherals installation is recommended to pass the Walk Test. For the operation methods, please refer to Charter 2.5.5 System Maintenance for details.



Charter 9. Maintenance

9.1 Battery Replacement

  • Identify the Battery Type:

    Determine the type of battery your device uses (e.g, alkaline) and ensure you have a replacement battery of the same type.

  • Locate the Battery Compartment:

    Find the battery compartment on your device. In many cases, it's on the back or underside of the device. Make sure you have turned off the device if needed.

  • Remove the Old Battery:

    Follow the manufacturer's instructions to safely remove the old battery. This may involve sliding a latch, unscrewing a cover, or using a tool.

  • Dispose of Old Battery Properly:

    If the old battery is rechargeable or contains hazardous materials, dispose of it according to local regulations. Many communities have specific battery recycling programs.

  • Check Battery Orientation:

    Pay attention to the correct orientation of the battery. There are usually markings or diagrams in the battery compartment indicating the proper placement.

  • Insert the New Battery:

    Carefully insert the new battery into the compartment, ensuring it is correctly oriented.

  • Secure the Battery Compartment:

    Close or secure the battery compartment according to the device's design. Follow any locking or sealing mechanisms specified by the manufacturer.

  • Power On and Test:

    Turn on the device and check that it operates correctly with the new battery.

  • Charge if Necessary:

    If the battery is rechargeable, ensure it is fully charged before using the device.